May 15, 2026 at 3:23 pm

May 15, 2026 at 3:23 pm

Mobile UI/UX • App Design • UX of AI • Health

Mobile UI/UX • App Design • UX of AI • Health

infirma

infirma

Managing something as personal and high-stakes as your health can be overwhelming, whether you're at home unsure what your symptoms mean, deciding if they're serious enough to seek care, or sitting in a doctor's office struggling to remember when everything started.


In 2024, after experiencing COVID-19 for the first time, I began designing Infirma… a health resource I wished I had during that. When revisiting the project in 2026, advances in AI opened new possibilities to make the concept more personalized and informative.


I designed Infirma to be an AI-powered health companion that helps users better understand their symptoms, track changes over time, and access trustworthy health information. Core experiences include a symptom matcher, a symptom timeline and calendar, day-by-day illness guidance, and medication and appointment tracking.


Rather than replacing real healthcare professionals, it makes navigating your body less overwhelming like a smart companion that helps users feel more informed and confident in making health decisions.

Managing something as personal and high-stakes as your health can be overwhelming, whether you're at home unsure what your symptoms mean, deciding if they're serious enough to seek care, or sitting in a doctor's office struggling to remember when everything started.


In 2024, after experiencing COVID-19 for the first time, I began designing Infirma… a health resource I wished I had during that. When revisiting the project in 2026, advances in AI opened new possibilities to make the concept more personalized and informative.


I designed Infirma to be an AI-powered health companion that helps users better understand their symptoms, track changes over time, and access trustworthy health information. Core experiences include a symptom matcher, a symptom timeline and calendar, day-by-day illness guidance, and medication and appointment tracking.


Rather than replacing real healthcare professionals, it makes navigating your body less overwhelming like a smart companion that helps users feel more informed and confident in making health decisions.

01 — PROBLEM

01 — PROBLEM

People are navigating their health alone

People are navigating their health alone

When something feels off (ex. a pounding headache, unusual fatigue, a symptom that won't go away) most people turn to Google. They end up down rabbit holes of worst case scenarios, generic advice, and information they can't verify. By the time they reach a healthcare provider, they've forgotten when symptoms started, how severe they were, or how they progressed over time.

This disconnect isn't just frustrating, it affects the efficiency and quality of care, incomplete conversations with doctors, and anxiety that comes from not knowing what's happening in your own body. Infirma was designed to solve this.

"Patients who arrive prepared get better care. The barrier isn't access to information — it's the ability to make sense of it."

"Patients who arrive prepared get better care. The barrier isn't access to information — it's the ability to make sense of it."

02 — RESEARCH

02 — RESEARCH

Understanding the patient landscape

Understanding the patient landscape

To validate the problem, I conducted a rapid user survey with 120 respondents, exploring how people currently manage health concerns, track symptoms, and decide when to see a professional.

40.0%

40.0%

45.0%

45.0%

turn to Google first for health concerns.

turn to Google first for health concerns.

75.0%

75.0%

83.0%

83.0%

don't consistently track symptoms at all.

don't consistently track symptoms at all.

40.0%

40.0%

45.0%

45.0%

delay care because they're unsure if it's serious.

delay care because they're unsure if it's serious.

Where do you go first when you have a health concern?

Google

Friends & Family

Primary Physician

Other Sources

53 people

29 people

17 people

15 people

48.7%

24.4%

14.3%

12.6%

0%

KEY PAIN POINT

37% of respondents struggled to recall symptom timelines when speaking to a healthcare provider in the past 6 months.

These findings confirmed three common problems: people lack a reliable place to log and revisit their health data, the tools that exist (Google, notes) aren't purpose-built for health context, and finally uncertainty, not accessing the info itself, is the primary issue for those seeking care.

03 — DESIGN GOALS

03 — DESIGN GOALS

Guiding the experience

Guiding the experience

Before designing a single screen, I wanted to clearly flesh out my 3 most important experiences for the user, from the app architecture itself to copy tone.

🤖

🤖

Trusted AI, not a replacement

AI analyzes patterns to help users understand what they're experiencing but never acts as a replacement for a doctor. Every AI-generated output is informational and NOT diagnostic.

AI analyzes patterns to help users understand what they're experiencing but never acts as a replacement for a doctor. Every AI-generated output is informational and NOT diagnostic.

⚡️

⚡️

Frictionless logging

Tracking a symptom or medication should take seconds, not minutes. The more effort and time it takes to log, the less likely users are to do it, and consistency is the whole point!

Tracking a symptom or medication should take seconds, not minutes. The more effort and time it takes to log, the less likely users are to do it, and consistency is the whole point!

❤️‍🩹

❤️‍🩹

A safe space

A safe space

Health anxiety is one of the biggest motivators behind this app so the visual language, tone, and interactions should be designed to feel reassuring never complicated. This is a tool for clarity, not panic.

Health anxiety is one of the biggest motivators behind this app so the visual language, tone, and interactions should be designed to feel reassuring never complicated. This is a tool for clarity, not panic.

04 — SOLUTION

Bridging the gap between symptoms and care

Bridging the gap between symptoms and care

Infirma is a personal health companion that gives users an organized private space to log what's happening in their bodies, which helps them make sense of it. The app doesn't diagnose— it organizes, finds patterns and trends, and makes getting professional care easier.

Rather than replacing the doctor visit, Infirma makes that visit significantly more productive. If users arrive with a timestamped log of their symptoms, medication history, and severity progression, they walk in so much more prepared. The conversation shifts from "I think it started maybe two weeks ago?" to "here's exactly what I've been experiencing."

05 — KEY FEATURES

What Infirma does

What Infirma does

✈️

✈️

Welcoming onboarding

Welcoming onboarding

Log symptoms with severity ratings, timestamps, and optional notes. Track medications, dosages, and appointments in one place.

Log symptoms with severity ratings, timestamps, and optional notes. Track medications, dosages, and appointments in one place.

📋

📋

Symptom & health logging

Symptom & health logging

Log symptoms with severity ratings, timestamps, and optional notes. Track medications, dosages, and appointments in one place.

Log symptoms with severity ratings, timestamps, and optional notes. Track medications, dosages, and appointments in one place.

📉

📉

Recovery insights

Recovery insights

Track recovery score, medication adherence, symptom severity trends, and most common symptoms.

Track recovery score, medication adherence, symptom severity trends, and most common symptoms.

📍

📍

Nearby care finder

Nearby care finder

Find nearby clinics, ERs, urgent cares, and doctors filterable by specialization, distance, and insurance. Get directions or call in one tap.

Find nearby clinics, ERs, urgent cares, and doctors filterable by specialization, distance, and insurance. Get directions or call in one tap.

📰

📰

Curated health articles

Curated health articles

AI-curated articles from trusted sources such as CDC, NIH, peer-reviewed journals. Surfaced based on what the user is currently tracking, not generic trending content.

AI-curated articles from trusted sources such as CDC, NIH, peer-reviewed journals. Surfaced based on what the user is currently tracking, not generic trending content.

06 — DESIGN PROCESS

From research to interface

From research to interface

1

Research synthesis

Research synthesis

Analyzed 120 survey responses to identify the core tension: people want answers but lack structure. Defined three key user archetypes — the anxious self-diagnoser, the avoidant deferrer, and the occasional tracker — and designed for all three.

Analyzed 120 survey responses to identify the core tension: people want answers but lack structure. Defined three key user archetypes — the anxious self-diagnoser, the avoidant deferrer, and the occasional tracker — and designed for all three.

1

Research synthesis

Information architecture

Analyzed 120 survey responses to identify the core tension: people want answers but lack structure. Defined three key user archetypes — the anxious self-diagnoser, the avoidant deferrer, and the occasional tracker — and designed for all three.

Analyzed 120 survey responses to identify the core tension: people want answers but lack structure. Defined three key user archetypes — the anxious self-diagnoser, the avoidant deferrer, and the occasional tracker — and designed for all three.

1

Research synthesis

Research synthesis

Analyzed 120 survey responses to identify the core tension: people want answers but lack structure. Defined three key user archetypes — the anxious self-diagnoser, the avoidant deferrer, and the occasional tracker — and designed for all three.

Analyzed 120 survey responses to identify the core tension: people want answers but lack structure. Defined three key user archetypes — the anxious self-diagnoser, the avoidant deferrer, and the occasional tracker — and designed for all three.